TERMS AND CONDITIONS

All tickets are subject to airlines terms and conditions

  • before you go on the payment gateway

    Make sure to read airlines /hotel/cars terms and conditions

  • Modifications

    like reservation changes/cancelation not possible once reservation done

  • changeable tickets

    only changeable tickets can be modify through head office of yamama travel and during official hours

CREDIT CARD

  • Security

    All tickets will issue against visa/master/visa debit cards using latest security software

  • services charges

    After sales services charges sar 20 for domestic and sar 50 for international and this excluding airlines penalties

Travel Documents

CUSTOMER WILL TAKE CARE AND ARRANGE ALL THE NECESSARY TRAVEL DOCUMENT LIKE VISA/HOTEL/AND LAND TRANSPORATION

REFUNDS

only refundable tickets will process trough yamama travel head office contact

email:  onlinetravel@yamamatravel.com

Refunding tickets are subject to airlines approvals and may require minimum 3 months

Refund charges sar 20 for domestic and sar 50 for international tickets and this excludes airlines refund charges

DISPUTES

ALL DISPUTES ARISING OUT OF TRANSACTION WILL BE REFERRED TO CORRESPONDING BANKS AND  ADMINISTRATION CHARGES SAR 100 AS DISPUTES PROCESSING CHARGES